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Travel Consultant - German


  • people-s-place GmbH
  • 07/25/19
  • Brno, Czech Republic
  • Full-Time
Our client's company was founded in 2012 with a smart idea. Within 6 years it grew into a global business with over 1000 employees. The reason for their success is their excellent customer service. Now you have the chance to be part of this success with working there as a Travel Consultant (m/f/d). Work in a start-up culture awashed with entrepreneurial spirit. This will be different from any place you have worked before!



Travel Consultant - German



Description and responsibilities:

We are looking for passionate customer oriented individuals who will assist our client's customers in their travels - whether on their way to holiday, visiting family or on business trips. Most customers calls are about:

Flight or booking details

Company's policy and guarantee Sometimes customers might find themselves stranded at the airport not knowing what to do - your task is then to help them to still make it to their family, wedding, holiday, job interview, business meeting, or whatever their destination is. You will provide the customers with answers, support and solutions, while going the extra mile to ensure an extraordinary customer experience.

Your profile:

Minimum C1, ideally C2 knowledge of German and English, both in spoken and written form
Experience in customer service is an advantage
Personality skills fitting customer service environment
Willingness to work in shifts, regular working hours are Monday to Friday, 9 - 17 o'clock
Standard computer skills, advanced searching skills



Benefits:

A welcoming team of motivated individuals, who love pushing their limits and moving the company forward every day, is already waiting for you. Every employee is part of a big family and the growth opportunities are plentiful. The unique start-up environment allows the team to be informal and have dogs in the office.

Modern, spacious and bright offices
Fitness, sauna, massage table on site
Meal vouchers
Flexible benefits scheme (contribution to leisure time activities)
Quarterly financial bonuses dependent on overall company performance
A very friendly work environment
A great team of passionate and fun-loving collegues to work with
Exciting team-building events and parties
Free refreshments (fruit, soft drinks, energy drinks)
VIP Medical Care, multisport card, annual flight credit vouchers


Employer Information

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