Get Translation JobsGet Translation Jobs

Swedish Speaking Team Leader


Where necessary assist in ensuring all assignment related relevant systems, tools, manuals, instructions and user guides are updated/reviewed as often as necessary.
Assist where necessary to ensure all staff within the team is sufficiently trained to perform the required tasks.
Propose changes in order to improve efficiency whenever there is an opportunity to increase productivity (without jeopardizing quality).
Assist where necessary with the implementation of new procedures/changes in the assignment.
Be responsible for the day-to-day management of agents in the team and generally inspire, coach, stimulate and motivate all agents to reach targets and maintain discipline.
On a weekly basis, analyse and evaluate agent performance and meet with Assignment Manager to discuss development and agree upon initiatives as well as review past actions.
On a monthly basis hold 1-2-1 appraisals with agents and provide feedback on performance and how this can be improved.
Perform Quality checks to ensure the Quality of the service that we provide to the Client

Skills, knowledge & Expertise:

Excellent in both written and spoken Swedish and English. Knowledge of Norwegian will be considered an asset
Good computer skills;
Excellent interpersonal skills and a collaborative management style;
Excellent presentation and communication skills, both oral and written;
Service minded, organized, structured and responsible;
Previous experience in customer care;
Previous experience in leading a team will be an advantage;
Willing to work on shift basis (mostly between 15.30 00.00) including Saturdays & Sundays.

We offer:

An opportunity to make a positive impact on the digital world.
A stimulating and rewarding job in a fast-moving, innovative and international tech company.
Career opportunities within a management or expert field.
Private Health Insurance.
Comprehensive training.
Fun events, great colleagues and a fresh, playful workplace.
Free shuttle service after the late shift.

Job Closed

This position is currently filled/closed/expired, please CLICK HERE to search for similar positions.

Critical Need Jobs

Employer Information

Previous Page New Search

Great site - full of jobs.

Matyos Matyosian, Arabic Linguist / Cultural Adviser

Join 3,958 other Translation Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Translation Jobs in Not in US

  1. PRN- Spanish Medical Interpreter - Language Access

    Kansas City, MO
    Truman Medical Centers, a two-hospital, 600-bed, not-for-profit healthcare system, is the largest...
  2. Certified American Sign Language Interpreter

    San Diego County, CA
    American Sign Language (ASL) interpreter will provide interpreting services for patient appointments and...
  3. Foreign Language Interpreter in Michigan, US

    Hamtramck, MI
    Job Description Bromberg & Associates translation agency is seeking to expand its network of...
  4. MD / ObGyn Job in Massachusetts / Permanent

    (All Cities), MA
    Spanish or Arabic is desirable for this opportunity however medical interpreter availableNamed by...
  5. Court Interpreter - Spanish Language

    Chicago, IL
    differ from assignment to assignment, based on needs of the customer. We provide the interpreter with...
  6. American Sign Language Interpreter - (0.5 FTE,...

    Palo Alto, CA
    supervision of the manager of interpreter services, the ASL interpreter conducts medical and general...
  7. ASL Interpreter 1 Pool- 2017/2018: American Sign...

    Corvallis, OR
    Services is seeking multiple American Sign Language Interpreter 1 positions. This is a part-time (0.49...
  8. American Sign Language Interpreter - Contractor

    Lansing, MI
    training and related activities. The Sign Language Interpreter accepts responsibility for knowledge...
  9. Vietnamese Medical Interpreter

    Cincinnati, OH
    Job Description The role of an interpreter is to facilitate understanding in communication between...
  10. Administrative Aide (Temporary/On-Call)

    East Lansing, MI
    Administrative Aide (Temporary/On-Call) Department: Environmental Health & Safety Salary...
Browse all Translation Jobs in Not in US
Previous Page New Search