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Spanish Speaking Sales Officer


  • Spoton Connections
  • 09/23/22
  • Malta
  • TO BE DISCUSSED / Yearly
  • Full-Time
The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.

Actively seeking new sales by executing appointed strategies and instructions;
Adhering to the teams sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Banks Policies and Operational Procedures;
Understand thoroughly the companys products whilst ensuring that customers are always presented accurate information;
Responding to any customer queries via email, sms and phone;
Provide an excellent customer experience;
Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the companys Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members
Assist in documentation of the teams Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the team leader.

Requirements:

Higher Education qualification;
Excellent command of English and Spanish languages;
Essential demonstrable experience in sales of financial products
Experience in customer on-boarding and documentation verification processes;
Fast learner with a passion for Sales;
Excellent communication skills with a results-driven approach
Ability to work independently;
Good knowledge of Microsoft Office tools (especially EXCEL)


Employer Information

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