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Sales Support Manager


  • Glen Callum Associates Ltd
  • 06/04/21
  • Birmingham, United Kingdom
  • B6 6HE
  • £26000 - £28000 / Yearly
  • Full-Time
Sales Support Manager

This is an exciting opportunity for a motivated and dynamic person to join a very successful company in the role of Sales Support Manager. As the Sales Support Manager you will not only support and develop the Internal Sales Team, but also liaise with Senior Managers to ensure the smooth and efficient running of the Sales department.

This role is working for a very well-established business whose offices are located near Birmingham but have a real international presence in the specialist parts sector of the Automotive and Automotive Aftermarket industry.

Ideally Located Birmingham, Erdington, Edgbaston, Harborne, Quinton, Halesowen, Wolverhampton, Walsall, Solihull, Dudley, West Bromwich, Stourbridge, Bromsgrove, Redditch, Rubery

Salary 26,000 to 28,000 dependant on experience + Bonus + Pension + Benefits

The Candidate & Role:

Work with the Technical and Sales Support team in ensuring individual and team KPIs are achieved
Be the point of contact for customers and sales team
Input orders to company systems accurately and efficiently
Monitor the sales team to ensure the accurate processing of orders
Mentor, Train and Develop new and existing team members
Be able to handle and resolve customer queries and complaints
Ensuring all compliance follows export policies, procedures and legal mandates.
Working with the Sales team to ensure consignment stock is maintained and updated on a regular basis.
Liaise with our logistics partners to ensure timely delivery of customer orders
Make sure all customers and sales teams are updated with product and pricing files
Work with various logistics partners to ensure we maintain best prices
Continually strive to maintain, improve existing processes
Develop and Implement new processes
Providing ongoing training, development and support to your team

Apply in Confidence:

To apply for this Sales Support Manager role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832


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