German Speaking Sales Agent

On behalf of our client, we are looking for driven and self-motivated German-speaking Sales Officers to work in sunny Malta! The Sales Officer is responsible for handling sales, customer onboarding and document validation of a loan portfolio for an International and Innovative Banking Solution. Interested in the role and want to find out more?

Responsibilities:
Actively seek new sales by executing appointed strategies and instructions;
Adhering to the teams sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Banks Policies and Operational Procedures;
Understand thoroughly the Banks products whilst ensuring that customers are always presented with accurate information;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the Banks Code of Ethics and related policies;
Involvement in the production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the teams Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the Head of Marketing.
Required skills:
We are looking for energetic, empathetic and positive individuals with great communication skills a results-driven approach and a passion for Sales.
Higher Education qualification;
Able to read, write and speak fluent German and English;
Essential demonstrable experience in sales of financial products;
Experience with customer database is a plus;
Team player with a customer-oriented mind-set;
Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel); Able to follow oral and written instructions and to identify exceptions;
Attention to detail, initiative and high standard of work;
Willingness to learn and grow.

On Offer:
Flexible & friendly environment
Opportunities within and outside your role,
Several Social events throughout the year
Multi-national environment
Free coffee, health and life insurance and a company bonus scheme