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GERMAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE - IRELAND - REMOTE


  • SpotOn Connections
  • 08/04/22
  • Ireland
  • 27000 / Yearly
  • Full-Time
JUNIOR POSITION TO START WORKING AS SOON AS POSSIBLE!!

Key Responsibilities:

- Customer Service provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
- Ability to liaise with other departments as necessary
- Identify process improvement opportunities and raise through the appropriate forum
- Support customers directly on the ground at major events around the world
- Any other tasks as required

Skills and Attributes:

- German fluent speaker
- Experience in Call Centre / Hospitality
- Team player
- Takes ownership
- Organised and reliable with attention to detail
- Excellent multi-tasking skills
- Work well under pressure
- Hungry to take on responsibility and a willingness to do adhere to strict deadlines
- Outstanding written and oral communication in English and language applied
- A sense of humour and positive, make-it-work attitude
- Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools

On offer:

Salary of 27,000 gross a year + Yearly bonus
Working hours from 8.00am to 9.00pm on rotating shifts- 40 hours a week / 8 hours a day - 2 days off
Relocation package: After three months working for the company, a total of up to 1,200 euros is paid back to cover the expenses on the relocation to Ireland.
Full IT equipment delivered to your accommodation
Multinational company with multicultural environment
Dynamic and fun company culture


Employer Information

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