German speakers Customer Support - REMOTE- Braga - Portugal

On behalf of our Client in Portugal, we are recruiting Customer Service Agents! The company provides Customer Service, Acquisition, Technical, Marketing, and other services to some of the largest and most recognisable brands globally. The position of Customer Service will be to support one of the most recognisable brands in the travel industry.

Responsibilities:

Provide first-contact resolutions to customer queries regarding health meter devices
Being part of a healthcare team specialized in offering support through written and phone communication
Provide information regarding purchasing procedures, order tracking, and deliveries
Internal growing opportunities based on performance

Requirements:

Native level or C2 Level of German
B2 Level of English
Remote work requires a high-speed Internet Service with a basic landline telephone service
Good communication skills

On offer:

In addition to a comprehensive salary package, on offer to the successful applicants:

Working remotely from home on a permanent basis (Within Portugal)

Health Insurance after 6 months of employment

Performance bonuses (starting after 3 months of employment)

An industry-leading relocation package for applicants relocating to Portugal (Including an accommodation allowance for the first 6 months)