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GERMAN/ DUTCH SPEAKING TECHNICAL SUPPORT AGENT 9th May - BARCELONA


  • Spoton Connections
  • 04/29/22
  • Spain
  • Barcelona
  • Disclosed in 1st call / Yearly
  • Full-Time
Our international client is looking for German or Dutch Speaking Technical Support Agents, to support a Solar Panels project.

Maintains the technical support and uses communication and troubleshooting skills to provide customer support to electrical installers and end customers.
Provides first level technical support on several products. Ability to follow technical troubleshooting guides and technical knowledge to determine technical / procedural resolution or escalation path.
Other duties as may be required or assigned.

Required:
SPANISH DOCUMENTS SOCIAL SECURITY + NI
Excellent Communication Skills
Tech Troubleshooting Savvy
Customer focus and a service-oriented attitude
Ability to communicate on the phone and via web (i.e. email) with customers while taking detailed notes is required.


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