Dutch Speaking Job Opportunities (REMOTE from Portugal)!

Hello everyone! :)

We are now looking for Dutch Speaking people who are eager to join a well-recognized player in its sector and would like to work remote within Portugal!

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.

Daily Responsibilities:
-The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages;
-Escalating issues to the different departments accordingly.

Requirements:
-Have excellent English and Dutch language skills (at native level);
-Have compelling communication and team skills;
-Available to work on shifts basis (including night hours and weekends);
-Experience working in a highly demanding customer service environment would be considered an asset;
-Help desk experience and basic IT skills would be an asset as well;
-Able to work under pressure and keep calm!

If you are interested or want to know a little bit more about the opportunity, please feel free to send me your CV (or some questions) to sofias@spotonconnections.com !