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Dutch Sales & Customer Support


  • SpotOn Connections
  • 11/27/22
  • Malta
  • 25000 / Yearly
  • Full-Time
The Sales Officer is responsible for handling sales, customer on-boarding and document verification of a loan portfolio.

Responsibilities:
Actively seek new sales by executing appointed strategies and instructions;
Adhering to the teams sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Companys Policies and Operational Procedures;
Understand thoroughly the Companys products whilst ensuring that customers are always presented accurate
information;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Work closely with other Company departments, especially Payments and Collections, in order to ensure
transparent and efficient interaction;
Ensure adherence to the Companys Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the teams Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the Head of Marketing.

Required skills:
We are looking for energetic, empathetic and positive individuals with great communication skills with a resultsdriven approach and a passion for Sales.
Higher Education qualification;
Able to read, write and speak fluent Dutch and English;
Essential demonstrable experience in sales of financial products;
Experience with customer database is a plus;
Team player with customer oriented mind-set;
Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and
Excel);
Able to follow oral and written instruction and to identify exceptions;
Attention to detail, initiative and high standard of work;
Willingness to learn and grow.

Job Closed

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