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Customer Support


  • SpotOn Connections
  • 08/04/22
  • Greece
  • 1.000 / Monthly
  • Full-Time
RESPONSABILITIES:

Identify and assess customers needs.
Interact with customers using calls, emails and chat in the required language and English.
Use the right methods and tools to provide accurate, valid and complete information to the customer.
Meet team targets and chat handling quotas.
Solve all the technical issues efficiently.
Follow procedures, guidelines, and policies.

REQUIREMENTS:

Proficient level of English and Native Italian, French, Dutch or German.
Availability to work in rotating/night shifts and on holidays/weekends.
Advanced communication skills.
Ability to multi-task, prioritize, and manage time effectively.

BENEFITS:

1.100 gross per month (14 salaries per year).
Relocation package: flights + 2 weeks accommodation + taxi
Real estate paid by the company
Free Greek lessons
Social events: trips, festivals, etc
Private health insurance
Candidates can apply to higher positions after 6 months.


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