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Assistant(e) Relation Donateurs H/F


  • Secours Islamique France
  • 10/30/20
  • Massy, France
  • Full-Time
_Le Secours Islamique France recherche un(e) Assistant(e) Relation Donateur H/F pour son service Relation donateurs de Massy (91).

Contexte :

Sous la responsabilit du responsable relation donateurs, lassistant(e) relation donateurs recueille et traite les demandes des donateurs du SIF, avec un souci constant de qualit de la relation, et participe la mise en uvre de nos oprations de rtention et de fidlisation. La personne garantie une excellente qualit de relation avec les donateurs, par laccueil qui est leur est rserv, la rapidit et la prcision des rponses apportes et contribuer ainsi les fidliser davantage.

Vos principales missions seront rparties selon les modalits suivantes :

Assurer la relation avec les donateurs,
Traiter les demandes et/ou confirmations de dons,
Enrichir et mettre jour la base de donnes des donateurs,
Assurer le suivi des demandes et dossiers donateurs,
Sensibiliser les donateurs aux diffrents projets et modes de soutien,
Raliser des appels sortants auprs de donateurs dans le cadre doprations forte valeur ajoute relationnelle,
Mettre jour vos tableaux de suivi dactivits,

La liste des missions est volutive en fonction des besoins de lorganisation, non exhaustive et non limitative. Le collaborateur pourra tre amen effectuer dautres missions en lien avec sa qualification.

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